CONFIDENTIAL
2
. SVC Model Information
2
-
2. Disassembly & Reassembly (Important management
points)
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited
.
When detaching Rear, check if there is any damage to
flood prevention sponge at the top of the Rear.
Be careful with C2C FPCB, coaxial cable when assembling
and disassembling.
Back
-
Glass
Check whether
Camera Module
,
MIC module
,
Connector
,
Contact
are damaged or not.
When disassembling RCV/MOT/SPK, Insert tweezers
to each hole. Be careful not to touch the battery and
not to peel
the tape.
Do not reuse the
RCV/SPK
after it has been removed.
It must be replaced with a new
RCV/SPK.
Be careful with Finger print key
Bracket(twist)/FPCB(damage),
during assembly and disassembly.
2
-
3. Disassembly & Reassembly (Battery
replacement)
|
Type
|
Structure
|
|
Display
and Bracket are inseparable.
Battery replacement is required when
Front
Assy
components are defected.
|
Do not
reuse the battery after it has been removed. It must be replaced
with a new battery.
* Reusing a removed battery could lead to potential safety hazards
Display
Bracket
Battery
Inseparable part
(Front
Assy
)
RCV disassembly hole
CONFIDENTIAL
3
-
1
.
Main Function
3. Product Function
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited
.
|
Item
|
Description
|
|
OS
|
Android
V12.0 (R)
|
|
SM
-
A137F
Network
|
2G
-
GSM : 850 / 900 / 1800 / 1900
3G
-
WCDMA : B1 / B5 / B8
4G
-
FDD : B1 / B3 / B5 / B7 / B8 / B20 / B28
-
TDD : B38 / B40 / B41
|
|
Battery
|
5
,
000
mAh
|
|
Processor
|
MediaT
ek
MT6769V/CTZA Octa
-
Core 2GHz, 1.8GHz 64bit
|
|
Connectivity
|
GPS,
Glonass
,
Beidou
, Galileo, QZSS, BT5.2, USB 2.0
Type
-
C, Wi
-
Fi 802.11 a/b/g/n/ac
2.4G+5GHz, NFC (Only
for SM
-
A137F_EUR)
|
|
Camera
|
Rear
Wide : 50MP, AF, F1.8
Ultra Wide : 5MP, FF, F2.2
Bokeh
: 2MP, F2.4
Macro : 2MP, F2.4
Front
: 8MP, FF, F2.2
|
|
Display
|
6.6” In
-
Cell Touch LCD | PLS, 2408 x 1080 (FHD+)
|
|
SM
-
A137F_EUR
RAM
|
3
/ 4 B
|
|
SM
-
A137F_EUR
ROM
|
32 / 64 / 128 GB
|
|
SM
-
A137F_MEA
RAM
|
4 / 6 GB
|
|
SM
-
A137F_MEA
ROM
|
64 / 128 GB
|
|
Sensor
|
Accelerometer, Finger print Sensor, Geomagnetic Sensor, Virtual Light Sensing, Virtual
Proximity
Sensing
|
CONFIDENTIAL
4. Exploded View and Parts List
4
-
1. Electronical
Part List
: Refer to
‘
01
-
SM
-
A137F_Common_Main
Part List
'
file which uploaded separately
4
-
2
. Cellular phone Exploded View
: Refer to ‘
02
-
SM
-
A137F_Common_Exploded
View
' file which uploaded separately
4
-
3. Cellular phone Parts list
: Refer to SVC PPL
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited
.
CONFIDENTIAL
5. Components Layout
5
-
1. Components
Layout
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited.
SOC7002
RCAM1 CONN
SIM5002
SIM/SD socket
U3004
Magnetic Sensor
U5001
OVP
UME5000
Memory
U5000
IF PMIC
U1002
HB PA
ANT5002/ANT5004
Volume key contact
U6000
SPK
AMP
U4000
AP
U6002
BL IC
SOC7003
RCAM4 CONN
SOC7001
RCAM2 CONN
PBA(Top Side)
MIC6000
Sub MIC
ANT2001/ANT2002
SUB ANT Contact
SOC7000
Front CAM CONN
U3003
BT/Wi
-
Fi IC
ANT3004
BT/Wi
-
Fi
PAM1000
POWER AMP
SOC6000
C2C FPCB CONN
SOC5000
Battery CONN
SOC7004
RCAM3 CONN
U3008
NFC IC (EUR Only)
ANT3001/ANT3002
NFC ANT
Contact(EUR Only)
U7005
CAM PMIC
ANT3000
BT/Wi
-
Fi
U5004
Main PMIC
ANT3003
BT/Wi
-
Fi
U2006
Transceiver
PBA(Bottom Side)
ANT6000/ANT6001
RCV Contact
LED5000
FLASH LED
U3005
ACCELEROMETER SENSOR
SOC3000
Finger Print Sensor CONN
ANT3005
BT/Wi
-
Fi
CONFIDENTIAL
5
-
1. Components
Layout
5. Components Layout
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited.
SUB PBA(Top Side)
SUB PBA(BOTTOM Side)
SOC1000
MAIN FPCB CONN
RFS1000/RFS1001
Coaxial Cable CONN
ANT1004/ANT1005
MAIN ANT2 Contact
SW1001
Main ANT2 Switch
U1002
Grip Sensor
SW1000
MAIN ANT1 Switch
ANT1001
MAIN ANT1 Contact
ANT1000
MAIN ANT2 Contact
SW1002
MAINT ANT1 Switch
MIC1000
MIC
IFC1000
IF CONN
EAR1000
Ea
r
jack
ANT1002/ANT1003
Motor Contact
ANT1006/ANT1007
SPK Contact
CONFIDENTIAL
6. Trouble Shooting (L3)
6
-
1 Display
6
-
2 Touch
6
-
3 Power, Charging
6
-
4 Camera
6
-
5 Audio
6
-
6 Sensor
6
-
7 Connectivity (
Wi
-
Fi
, GPS, NFC)
6
-
8. No SVC
6
-
9
.
USIM
CONFIDENTIAL
|
Image
|
Description
|
|
1. Check the charging notification sound
or vibration when connected to charger.
-
Should be no sound and no vibration.
-
The device keep 'No display' status.
|
|
2. Disassemble the device.
-
Refer to
'Disassembly and assembly video
guide for Galaxy A13'
from the GSPN.
|
|
3. Check the disassembled
device for OOW.
-
Water damage.
-
Part burnt.
(Charging port, PBA, Battery and others)
-
Broken traces and others.
|
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited
.
6
-
1
-
1. Black Display
6
-
1. Display
1) Symptom
-
Description : No display after power on. Temporary no display or dimmed display
2) Defect Decision Conditions
-
Noised images on the screen after turning on
-
Check booting sound and no vibration .
3) Repair Guide
-
Caution : Disconnect battery connector first when it shows.
* No charging sound
Or vibration
Water indicator tripped
USB charging port burnt
[Disassemble Jig]
CONFIDENTIAL
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited
.
6
-
1. Display
6
-
1
-
1. Black Display
|
Image
|
Description
|
|
[Attention]
4. Disconnect Battery Connector at first
.
|
|
5. Check the 'PBA ↔ Display' connector
and connect it again when it connected
improperly.
After that, connect battery connector again
and check the display.
|
|
6. Check the SUB connector
and connect it again when it connected
improperly.
After that, connect battery connector again
and check the display.
|
|
7. Exchange the display module
with new one and check the device.
|
|
8. If the device
is working normally after
removing the capacitor,
exchange it with new capacitor.
If not, exchange the PBA.
|
CONFIDENTIAL
|
Image
|
Description
|
|
1. Check if there is any damage of external
impact on the device.
(especially, Front Window)
|
|
2. Disassemble the device.
-
Refer to
'Disassembly and assembly video
guide for Galaxy A13'
from the GSPN.
|
|
3.
Exchange the display module
with new one and check the device
.
|
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited
.
6
-
1
-
2. Bit defect (Horizontal line)
(L3)
1) Symptom
-
Description : Bit defect(Horizontal line) after power on.
2) Defect Decision Conditions
-
Description : Even
if
the screen
changes or the device reboots,
the bit failure phenomenon
remains.
3) Repair Guide
-
Caution : First of all,
check if there is any damage of external impact on the
device.
6
-
1. Display
* Checking
external
damage of the device
[Disassemble Jig]
CONFIDENTIAL
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited
.
6
-
1
-
3.
Screen overlap / shaking /
flicker
(L3)
1) Symptom
-
Description :
Screen overlap / shaking / blinking
after power on. Temporary symptom or continuous
maintenance.
2) Defect Decision Conditions
-
Description : You
can see that symptom when something is changed or something is played
on the
screen of
device. (ex : contents of
Youtube
[Mosaic Pattern], swap menu block on screen [ICON Crack])
3) Repair Guide
-
Caution : Disconnect battery connector first when it shows.
6
-
1. Display
|
Image
|
Description
|
|
1. Disassemble the device.
-
Refer to
'Disassembly and assembly video
guide for Galaxy A13'
from the GSPN.
|
|
2.
Exchange the display module
with new one and check the device.
|
|
3. If not, finally, exchange the PBA
with new one and check the device.
|
[Disassemble Jig]
CONFIDENTIAL
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited
.
6
-
2
-
1. Abnormal Touch(Ghost touch)
1) Symptom
-
Description : Abnormal touch(Ghost touch)
2) Defect Decision Conditions
-
Description : Abnormal
touch(Ghost touch)
3) Repair Guide
-
Caution : First of all, check if there is any damage of external impact on the device.
6
-
2. Touch
|
Image
|
Description
|
|
1. Check if there is any damage of external
impact on the device.
(especially, Front Window)
|
|
2. Input
key string *#2663#,
click TSP FW update(General).
After that, check the *#0*# tsp test.
If the touch test is not work normally,
check the next step.
|
|
3. Disassemble the device.
-
Refer to
'Disassembly and assembly video
guide for Galaxy A13'
from the GSPN.
|
* Checking
external
damage of the device
[Disassemble Jig]
CONFIDENTIAL
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited
.
6
-
2. Touch
6
-
2
-
1. Abnormal Touch(Ghost touch)
|
Image
|
Description
|
|
[Attention]
4. Disconnect Battery Connector at first
.
|
|
5. Check the 'PBA ↔ Display' connector
and connect it again when it connected
improperly.
After that, connect battery connector again
and check the display.
|
|
6. Check the SUB connector
and connect it again when it connected
improperly.
After that, connect battery connector again
and check the display.
|
|
7. Exchange the display module
with new one and check the device.
|
|
8. If the device
is working normally after
removing the capacitor,
exchange it with new capacitor.
If not, exchange the PBA.
|
CONFIDENTIAL
|
Image
|
Description
|
|
impact on the device.
(especially, Front Window)
|
|
2. Disassemble the device.
-
Refer to
'Disassembly and assembly video
guide for Galaxy A13'
from the GSPN.
|
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited
.
6
-
2
-
3. No Touch
1) Symptom
-
Description : No touch
2) Defect Decision Conditions
-
Description :
No Touch
3) Repair Guide
-
Caution : First of all,
check if there is any damage of external impact on the
device.
6
-
2. Touch
* Checking
external
damage of the device
[Disassemble Jig]
CONFIDENTIAL
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited
.
6
-
2. Touch
6
-
2
-
3. No Touch
|
Image
|
Description
|
|
[Attention]
4. Disconnect Battery Connector at first
.
|
|
5. Check the 'PBA ↔ Display' connector
and connect it again when it connected
improperly.
After that, connect battery connector again
and check the display.
|
|
6. Check the SUB connector
and connect it again when it connected
improperly.
After that, connect battery connector again
and check the display.
|
|
7. Exchange the display module
with new one and check the device.
|
|
8. If the device
is working normally after
removing the capacitor,
exchange it with new capacitor.
If not, exchange the PBA.
|
CONFIDENTIAL
|
Image
|
Description
|
|
1. Check the charging notification sound
or vibration when connected to charger.
-
Should be no sound and no vibration.
-
The device keep 'No Power' status.
|
|
2. Disassemble the device.
-
Refer to
'Disassembly and assembly video
guide for Galaxy A13 LTE'
from the GSPN.
|
|
3. Check the disassembled
device for OOW.
-
Water damage.
-
Part burnt.
(Charging port, PBA, Battery and others)
-
Broken traces and others.
|
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited
.
6
-
3
-
1. No Power
6
-
3.
Power, Charging
1) Symptom
-
Description : No display & vibration after press power key.
2) Defect Decision Conditions
-
Description : The
phone no any display & vibration after booting.
3) Repair Guide
-
Caution : Disconnect battery connector first when it shows.
* No charging sound
And no vibration
Water indicator tripped
USB charging port burnt
[Disassemble Jig]
CONFIDENTIAL
|
Image
|
Description
|
|
1. Check
battery voltage at first
1&2 pin : Battery voltage, 7&8 pin
: GND
(There is no passive material check point
outside of shield can)
It’s normal over 3.5v.
If battery voltage is under 3.5v, charge the
phone with charger.
|
|
2. Check the 'PBA ↔ Battery'
connector(SOC5000)
and connect it again when it connected
improperly.
After that, check to turn on the phone.
|
|
3. Check the 'PBA ↔ Power key ' contact
pin(SOC3000)
and clean the contact pin/pad when there is
a foreign object.
After that, check to turn on the phone.
|
|
4. Check the 'PBA ↔ LCD '
connector(SOC6000)
and connect it again when it connected
improperly.
After that, check to turn on the phone.
|
|
5. Exchange the display module with new one
and check the device.
|
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited
.
6
-
3
-
1. No Power
6
-
3.
Power, Charging
* Need to change
with battery
CONFIDENTIAL
|
Image
|
Description
|
|
1. Check ‘Power Key signal' on
the PBA as
below.
→ check R5307 voltage
when the charged
battery is connected.
R5307 voltage : High(Battery level)
→ power signal is OK. Change the power
key FPCB.
R5307 voltage : low
→ power signal is abnormal. Check the
step2.
|
|
2. Check the TP_SYSRSTB after power key is
pressed during 2~3 seconds. (boot on)
-
Check if ‘TP_SYSRTB' is changed from 0v to
1.8v.
-
If its signal is changed, PMIC is OK.
|
|
3. If PS_HOLD
signal is 0v after press power key,
exchange the
PBA.
|
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited
.
6
-
3
-
1. No Power
6
-
3.
Power, Charging
CONFIDENTIAL
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited
.
6
-
3
-
2. Reboot during Power on
(L3)
1) Symptom
-
Description : reboot during power on
2) Defect Decision Conditions
-
Description :
The phone is rebooting
during power on.
3) Repair Guide
-
Caution : Disconnect battery connector first when it shows.
6
-
3.
Power, Charging
|
Image
|
Description
|
|
1. Check power
on current
with Power Supply
and ANYWAY JIG.
|
|
2
-
1. Push down Anyway Jig switch 7,8
2
-
2. Power
supply set to 4.5v
↑
2
-
3. During booting, check current.
If the current consumed by the set is not
displayed, proceed to step 3.
|
|
3. Disassemble the device.
-
Refer to
'Disassembly and assembly video
guide for Galaxy A13'
from the GSPN.
|
[Disassemble Jig]
CONFIDENTIAL
|
Image
|
Description
|
|
4. check the battery connector connection
and battery condition.
|
|
5.
If not, replace PBA.
|
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited
.
6
-
3
-
2. Reboot during Power on
6
-
3.
Power, Charging
CONFIDENTIAL
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited
.
6
-
3
-
3. Sudden Discharge in the
i
dle state
(L3)
1) Symptom
-
Description : Battery level decreases rapidly in the idle state.
2) Defect Decision Conditions
-
Description
:
Battery
level decreases
rapidly in
the idle
state by abnormal current consumption.
3) Repair Guide
|
Image
|
Description
|
|
1. Check Power
-
off leakage current.
1
-
1. Push down Anyway Jig switch 6,7,8
1
-
2. Check Power
-
off leakage current.
|
|
2
-
1.
Check sleep current.
. Push down Anyway Jig switch 7,8
.
After booting, Check sleep current.
2
-
2. Check
-
1mA
≤
Power
-
off leakage
≤
2mA
2
-
3. Check sleep current
≤
10mA
|
|
3. Disassemble the device.
-
Refer to
'Disassembly and assembly video
guide for Galaxy A13'
from the GSPN.
|
6
-
3.
Power, Charging
[Disassemble Jig]
CONFIDENTIAL
|
Image
|
Description
|
|
4
-
1. If there is a thermal camera,
check if there is a hot part and replace the
hot part.
4
-
2. If there isn’t a thermal camera OR you
can’t find a hot part, detach the following parts
one by one and recheck the leakage current.
(
4
Rear CAMs
,
VT CAM
,
Con
-
to
-
con FPCB
,
IF Sub FPCB
)
4
-
3. If leakage current goes down by detaching
the part, replace the detached part by normal
one.
|
|
5. If leakage current doesn’t go down OR the
hot part can’t be replaced, replace the PBA.
|
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited
.
6
-
3
-
3. Sudden Discharge in the
i
dle state
(L3)
6
-
3.
Power, Charging
CONFIDENTIAL
|
Image
|
Description
|
|
6
-
1
. If there is a thermal camera, check if there
is a hot part on PCB in the idle state and
replace the hot part.
|
|
(Thermal camera sample image)
Search
where the hotspot
appears.
|
|
6
-
2. If there isn’t a thermal camera OR you
can’t find a hot part OR the hot part can’t be
replaced, replace the PBA.
|
6
-
3
-
3.
Sudden Discharge in the idle
state
6
-
3.
Power, Charging
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited
.
CONFIDENTIAL
|
Image
|
Description
|
|
1.
Execute Front
Cam test of *#0*#.
|
|
2. Disassemble the device.
-
Refer to
'Disassembly and assembly video
guide for Galaxy A13'
from the GSPN.
|
|
[Attention]
3.
Disconnect Battery Connector at first
.
|
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited
.
6
-
4. Camera
1) Symptom
-
Description : Black display and can’t turn on the front camera
2) Defect Decision Conditions
-
Description : Black
display instead of preview image or return to home screen
3) Repair Guide
-
Caution : Disconnect battery connector first when it shows.
6
-
4
-
1. Entry Fail(Front Camera)
(L3)
[Disassemble Jig]
CONFIDENTIAL
|
Image
|
Description
|
|
4. Check if the connector is disengaged at first.
|
|
5. If connector is okay, replace the camera
module with new one and check the device.
(SOC7000)
|
|
6. If not, finally, exchange the
PBA.
|
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited
.
6
-
4
-
1. Entry Fail(Front Camera)
6
-
4. Camera
CONFIDENTIAL
|
Image
|
Description
|
|
1. Check the camera hole.
-
Should be clean and no particle.
|
|
2. Disassemble the device.
-
Refer to
'Disassembly and assembly video
guide for Galaxy A13'
from the GSPN.
|
|
[Attention]
3.
Disconnect Battery Connector at first
.
|
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited
.
6
-
4. Camera
6
-
4
-
2. Abnormal Preview(Front Camera)
(L3)
1) Symptom
-
Description : Abnormal display of front camera
2) Defect Decision Conditions
-
Description : Blemishes
or dots on image
3) Repair Guide
-
Caution : Disconnect battery connector first when it shows.
[Disassemble Jig]
CONFIDENTIAL
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited
.
6
-
4. Camera
6
-
4
-
2. Abnormal AF(Front Camera)
|
Image
|
Description
|
|
4. Replace the camera module with new one
and check the device.
(SOC7000)
|
CONFIDENTIAL
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited
.
6
-
4. Camera
|
Image
|
Description
|
|
1. Execute Mega
cam test of *#0*# to figure
out which camera has defect.
-
Rear1 : Wide camera
-
Rear2 : Ultra wide camera
-
Rear3 :
Bokeh
camera
-
Rear4 : Macro camera
|
|
2. Disassemble the device.
-
Refer to
'Disassembly and assembly video
guide for Galaxy A13'
from the GSPN.
|
|
[Attention]
3.
Disconnect Battery Connector at first
.
|
6
-
4
-
3. Entry Fail(Rear Camera)
1) Symptom
-
Description : Black display and can’t turn on the rear camera
2) Defect Decision Conditions
-
Description : Black
display instead of preview image or return to home screen
3) Repair Guide
-
Caution : Disconnect battery connector first when it shows.
[Disassemble Jig]
CONFIDENTIAL
|
Image
|
Description
|
|
4. Check if the connector is disengaged at first.
If connector is okay, replace the camera
module with new one and check the device.
-
Rear1 : Wide camera
-
Rear2 :
Bokeh
camera
-
Rear3 : Ultra wide camera
-
Rear4 : Macro camera
|
|
5. If Wide Cam[RCAM1] is defective
check 'Capacitors' on
the PBA as below.
-
RCAM1_DVDD_1P05=1.05V (C7015)
-
RCAM1_AVDD_2P8=2.8V (C7014)
-
CAM_VDDIO_1P8=1.8V (C7036)
|
|
6. If
Bokeh
Wide Cam is defective
check 'Capacitors' on
the PBA as below.
-
RCAM3_4_AVDD_2P8=2.8V (C7010)
-
RCAM3_4_DVDD_1P8=1.8V (C7022)
-
CAM_VDDIO_1P8=1.8V (C7021)
|
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited
.
6
-
4. Camera
6
-
4
-
3. Entry Fail(Rear Camera)
1
2
3
4
CONFIDENTIAL
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited
.
6
-
4. Camera
|
Image
|
Description
|
|
7. If Ultra Wide Cam is defective
check 'Capacitors' on
the PBA as below.
-
RCAM2_AVDD_2P8=2.8V (C7007)
-
RCAM2_DVDD_1P2=1.2V (C7006)
-
CAM_VDDIO_1P8=1.8V (C7008)
|
|
8. If Macro Wide Cam is defective
check 'Capacitors' on
the PBA as below.
-
RCAM3_4_AVDD_2P8=2.8V (C7026)
-
RCAM3_4_DVDD_1P8=1.8V (C7024)
-
CAM_VDDIO_1P8=1.8V (C7025)
|
|
9. If the device
is not working normally with
new capacitors,
exchange the PBA.
|
6
-
4
-
3. Entry Fail(Rear Camera)
CONFIDENTIAL
|
Image
|
Description
|
|
1. Check the camera deco glass.
-
Should be clean and no particle.
|
|
2. Execute Mega
cam test of *#0*# to figure
out which camera has defect.
-
Rear1 : Wide camera
-
Rear2 : Ultra wide camera
-
Rear3 :
Bokeh
camera
-
Rear4 : Macro camera
|
|
3. Disassemble the device.
-
Refer to
'Disassembly and assembly video
guide for Galaxy A13'
from the GSPN.
|
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited
.
6
-
4. Camera
6
-
4
-
4. Abnormal AF (Rear Camera)
1) Symptom
-
Description : Out of focus for rear camera
2) Defect Decision Conditions
-
Description : The
image of rear camera is out of focus.
3) Repair Guide
-
Caution : Disconnect battery connector first when it shows.
[Disassemble Jig]
CONFIDENTIAL
|
Image
|
Description
|
|
[Attention]
4.
Disconnect Battery Connector at first
.
|
|
5. Replace the camera module with new one
and check the device.
-
Rear1 : Wide camera
-
Rear2 :
Bokeh
camera
-
Rear3 : Ultra wide camera
-
Rear4 : Macro camera
|
|
10. Replace the 'Capacitors' nearby 'SOC7002'
on
the PBA as below.
-
RCAM1_AFVDD_2P8=2.8V (C7019)
|
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited
.
6
-
4. Camera
6
-
4
-
4. Abnormal AF(Rear Camera)
CONFIDENTIAL
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited
.
6
-
4. Camera
|
Image
|
Description
|
|
12. If the device
is not working normally with
new resistors, exchange the
PBA.
|
6
-
4
-
4. Abnormal AF(Rear Camera)
CONFIDENTIAL
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited
.
6
-
4. Camera
6
-
4
-
5. Abnormal Preview(Rear Camera)
(L3)
1) Symptom
-
Description : Abnormal display of rear camera
2) Defect Decision Conditions
-
Description
: Blemishes or dots on image
3) Repair Guide
-
Caution : Disconnect battery connector first when it shows.
|
Image
|
Description
|
|
1. Check the camera deco glass and lens.
-
Should be clean and no particle.
|
|
2. Execute Mega
cam test of *#0*# to figure
out which camera has defect.
-
Rear1 : Wide camera
-
Rear2 : Ultra wide camera
-
Rear3 :
Bokeh
camera
-
Rear4 : Macro camera
|
|
3. Disassemble the device.
-
Refer to
'Disassembly and assembly video
guide for Galaxy A13'
from the GSPN.
|
[Disassemble Jig]
CONFIDENTIAL
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited
.
6
-
4. Camera
|
Image
|
Description
|
|
[Attention]
4.
Disconnect Battery Connector at first
.
|
|
5. Replace the camera module with new one
and check the device.
-
Rear1 : Wide camera
-
Rear2 :
Bokeh
camera
-
Rear3 : Ultra wide camera
-
Rear4 : Macro camera
|
6
-
4
-
5. Abnormal Preview(Rear Camera)
(L3)
CONFIDENTIAL
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited.
6
-
5
-
1. SPK sound abnormal
6
-
5. Audio
1) Symptom
-
Description : SPK sound is low/abnormal
2) Defect Decision Conditions
-
Description : The phone sounds abnormally
3) Repair Guide
-
Caution : Disconnect battery connector first when it shows.
|
Image
|
Description
|
|
1. Execute Speaker
test of *#0*# to figure
out.
|
|
2.
Disassemble the device.
-
Refer to
'Disassembly and assembly video
guide for Galaxy A13'
from the GSPN.
|
[Disassemble Jig]
CONFIDENTIAL
|
Image
|
Description
|
|
Refer to the SPK location.
|
|
3
.
Check
SPK
Hole and sealing sponge and if
it is ok, change to new SPK module
.
|
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited.
6
-
5. Audio
6
-
5
-
1. SPK sound abnormal
SPK
Sealing sponge
Speaker Hole
CONFIDENTIAL
|
Image
|
Description
|
|
4
.
In case of
SPK problem,
Check visual of below components
Main PBA :
C6034, C6036,
L6006, L6008, U6000, SOC6000
→ change components when you find defects.
|
|
5
.
In case of
SPK
problem,
Check visual of below components
SUB PBA :
ANT1006, ANT1007, SOC1000
→ change components when you find defects.
If the components are ok, change the SUB PBA.
|
|
6.
If the device
is not working normally after
exchanging it, exchange Main
PBA .
|
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited.
6
-
5. Audio
6
-
5
-
1. SPK sound abnormal
Main PBA
Sub PBA
CONFIDENTIAL
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited.
6
-
5
-
2. Rx Voice mute
1) Symptom
-
Description : While calling, Rx voice is mute.
2) Defect Decision Conditions
-
Description : A person who is calling with a
nearend
device can’t hear Rx voice.
3) Repair Guide
|
Image
|
Description
|
|
1. RCV Call Speaker test
(Problem in Handset mode)
-
*#0*#
-
Select :
RECEIVER
-
Check the problematic
receiver.
|
|
1
-
2. SPK Call Speaker test
(Problem in
Handsfree
mode)
-
*#0*#
-
Select :
SPEAKER
-
Check the problematic speaker.
|
|
If there wasn’t no sound from SPK
2.
Disassemble the device.
-
Refer to
'Disassembly and assembly video
guide for Galaxy A13'
from the GSPN.
|
DUT (
Nearend
Device)
Farend
Device
6
-
5. Audio
[Disassemble Jig]
CONFIDENTIAL
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited.
6
-
5. Audio
6
-
5
-
2. Rx Voice mute
|
Image
|
Description
|
|
3. Swap the SPK
or
RECEIVER
modules
to
the
normal
samples.
|
|
4.
RECEIVER
test
-
*#0*#
-
Select :
RECEIVER
-
-
Check
the
receiver sound
5. SPEAKER test
-
*#0*#
-
Select :
SPEAK
ER
-
Check the speaker sound
|
RECEIVER
SPEAKER
CONFIDENTIAL
|
Image
|
Description
|
|
1. RCV loopback test
(Problem in Handset mode)
-
*#0283#
-
Select : Start : RCV_1stMIC
-
Do test : say something
into a Bottom mic
-
Should hear the voice clearly through the
Top SPK
without noise.
|
|
1
-
2. SPK loopback test
(Problem in Handsfree mode)
-
*#0283#
-
Select : Start : SPK_2ndMIC
-
Do test : say something into a Top mic
-
Should hear the voice clearly through the
Top, Bottom SPK without noise.
|
|
If it’s ok in the loopback test
(if the
voice was heard clearly from SPK
without noise)
,
2. get dumps while calling.
-
*#9900#
-
System Audio
Debug
→
ABOX DUMP
-
Press
ADM
off
(it
will
be
changed
to
ADM
On)
-
Press
home
button
and
Call test
|
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited.
6
-
5
-
3. Rx Voice swing/low/noise
1) Symptom
-
Description : While calling, Rx voice is swinging, low or noisy.
2) Defect Decision Conditions
-
Description : A person who is calling with a
nearend
device can hear something wrong in Rx voice.
(voice is swinging, low or noisy)
3) Repair Guide
DUT (
Nearend
Device)
Farend
Device
6
-
5. Audio
CONFIDENTIAL
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited.
6
-
5. Audio
6
-
5
-
3. Rx Voice swing/low/noise
|
Image
|
Description
|
|
2
-
2.
get dumps while calling
-
After finishing test
-
*#9900#
-
System Audio
Debug
→
ABOX
DUMP
-
Press
ADM
On (it
will
be
changed
to
ADM
Off)
-
Press COPY
TO
SDCARD
-
Share
log
folder
|
|
If there was a loopback test problem
(if the voice was low or noisy from RCV or SPK),
3.
Disassemble the device.
-
Refer to
'Disassembly and assembly video
guide for Galaxy A13'
from the GSPN.
|
|
4. Swap the
RECEIVER
or SPEAKER
modules
to
normal
samples.
-
SPK
module damaged
.
-
RCV module damaged
|
RCV (Receiver)
SPK (Speaker)
[Disassemble Jig]
CONFIDENTIAL
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited.
6
-
5
-
4.
Tx
Voice mute/swing/noise
1) Symptom
-
Description : While calling,
Tx
voice is Mute.
2) Defect Decision Conditions
-
Description : A person who is calling with a
farend
device can’t hear Rx voice.
3) Repair Guide
|
Image
|
Description
|
|
1
. RCV
loopback test
(Problem
in RCV
call
: Handset
mode)
-
*#0283#
-
Select : Start : RCV_1stMIC
-
Should hear the voice clearly through the
Top SPK
without noise.
|
|
1
-
2. SPK loopback test
(Problem in SPK call : Handsfree mode)
-
*#0283#
-
Select : Start : SPK_2ndMIC
-
Should hear the voice clearly through the
Top, Bottom SPK without noise.
|
|
If it’s ok in the loopback test
(if the
voice was heard clearly from SPK
without noise)
,
2. get dumps while calling.
-
*#9900#
-
System Audio
Debug
→
ABOX DUMP
-
Press
ADM
off
(it
will
be
changed
to
ADM
On)
-
Press
home
button
and
Call test
|
DUT (
Nearend
Device)
Farend
Device
6
-
5. Audio
CONFIDENTIAL
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited.
6
-
5. Audio
6
-
5
-
4.
Tx
Voice mute/swing/noise
|
Image
|
Description
|
|
2
-
2.
get dumps while calling
-
After finishing test
-
*#9900#
-
System Audio
Debug
→
ABOX
DUMP
-
Press
ADM
On (it
will
be
changed
to
ADM
Off)
-
Press COPY
TO
SDCARD
-
Share
log
folder
|
|
If there was a loopback test problem
(if the voice was mute, low or noisy from SPK)
3. First,
you have
to check
if there is a problem with rubber.
If there is no rubber,
or if it is torn or blocked, replace it.
|
CONFIDENTIAL
|
Image
|
Description
|
|
4. In case of 1st MIC problem,
Check visual of below components
Sub PBA :
MIC1000, L1022, C1030,
C1033, L1028
→ change components when you find defects.
|
|
5. In case of 2nd MIC problem,
Check visual of below components
Main PBA :
MIC6000, C6050, C6051
R6018, L6009, C6049
→ change components when you find defects.
|
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited.
6
-
5. Audio
6
-
5
-
4.
Tx
Voice mute/swing/noise
Sub PBA
Main PBA
CONFIDENTIAL
|
Image
|
Description
|
|
6. If there is a sound problem in 1st
mic,
you have to swap
MIC1000
or Sub PBA
|
|
7. If there is a sound problem in 2nd
mic,
you have to swap
MIC6000
or Main PBA
|
|
8. if there is no sound in 1st mic or
2nd mic
loopback test after
swap
MIC1000,
Sub PBA
or
MIC6000
, it can be AP damaged.
swap Main PBA
|
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited.
6
-
5. Audio
6
-
5
-
4.
Tx
Voice mute/swing/noise
CONFIDENTIAL
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited.
6
-
5
-
5. Earphone sound abnormal
(L3)
1) Symptom
-
Description : Earphone sound is low/abnormal
2) Defect Decision Conditions
-
Description : Earphone sound is ok when you swap new one.
3) Repair Guide
-
Caution : Disconnect battery connector first when it shows.
6
-
5. Audio
|
Image
|
Description
|
-
1.
Execute
test mode
(*#0283
#) on call mode
and goes to LOOPBACK
–
Start E/P mode.
Check
loopback mode is working properly.
|
|
2.
Disassemble the device.
-
Refer to
'Disassembly and assembly video
guide for Galaxy A13'
from the GSPN.
|
[Disassemble Jig]
CONFIDENTIAL
|
Image
|
Description
|
|
3.
Try to swap new Sub PBA and check that is
working properly.
|
|
4. Try to
check Sub FPCB that
is working
properly.
|
|
5. If the device
is not working normally after
exchanging it, exchange Main PBA
|
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited.
6
-
5. Audio
6
-
5
-
5. Earphone sound abnormal
(L3)
CONFIDENTIAL
|
Image
|
Description
|
|
1.
Disassemble the device.
-
Refer to
'Disassembly and assembly video
guide for Galaxy A13'
from the GSPN.
|
|
[Attention]
2.
Disconnect Battery Connector at first
.
(SOC5000)
|
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited.
6
-
6
-
1.
Accelerometer
Sensor
Problem
6
-
6. Sensors
1) Symptom
-
Description : Accelerometer does not work.
2) Defect Decision Conditions
-
Description : No response.
3) Repair Guide
-
Caution : Disconnect battery connector first when it shows.
[Disassemble Jig]
CONFIDENTIAL
|
Image
|
Description
|
|
3. Check 'Capacitors' nearby ‘
U3005‘
on
the PBA as below.
-
VDD_SENSOR_1P8
=1.8V
(Ref.
C3049
or
C3016)
4. Check its 'Power Level' is OK
when it turned on.
-
If not, replace
U5004 on Main
PBA.
|
|
5. Check
‘Accelerometer IC
’ ‘
U3005‘
on
the PBA as below.
-
crack, open, short, etc.
6. If it has a problem, replace
U3005.
|
|
7. Check ‘Resistors’ nearby ‘U3005‘
on
the PBA as below.
-
SPI signal
(TP_ACC_SPI_)
8. If it has no signal, replace
PBA
|
|
6. Exchange the PBA
with new one and check the device.
|
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited.
6
-
6
-
1. Accelerometer
Problem
6
-
6. Sensors
CONFIDENTIAL
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited.
6
-
6
-
2.
Magnetic Sensor Problem
1) Symptom
-
Description : Magnetic Sensor does not work.
2) Defect Decision Conditions
-
Description : No response.
3) Repair Guide
-
Caution : Disconnect battery connector first when it shows.
|
Image
|
Description
|
|
1.
Disassemble the device.
-
Refer to
'Disassembly and assembly video
guide for Galaxy A13 LTE'
from the GSPN.
|
|
[Attention]
2.
Disconnect Battery Connector at first
.
(SOC5000)
|
|
3. Check 'Capacitors' nearby ‘
U3004‘
on
the PBA as below.
-
VDD_SENSOR_1P8
=1.8V
(Ref.
C3015)
4. Check its 'Power Level' is OK
when it turned on.
-
If not, replace
U5004.
|
6
-
6. Sensors
[Disassemble Jig]
CONFIDENTIAL
|
Image
|
Description
|
|
5. Check ‘Sensor IC’ ‘
U3004‘
on
the PBA as below.
-
crack, open, short, etc.
6. If it has a problem, replace
U3004
IC.
|
|
7. Check ‘Resistors’ nearby ‘
U3004‘
on
the PBA as below.
-
I2C signal
(Ref.
R4050,R4051)
8. If it has no signal, replace PBA
|
|
9. Exchange the PBA with new one and check
the device.
|
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited.
6
-
6. Sensors
6
-
6
-
2.
Magnetic Sensor Problem
CONFIDENTIAL
|
Image
|
Description
|
|
1. Check the charging notification sound
or vibration when connected to charger.
-
Should be no sound and no vibration.
-
The device keep 'No Power' status.
|
|
2.
Disassemble the device.
-
Refer to
'Disassembly and assembly video
guide for Galaxy A13'
from the GSPN.
|
|
3. Check the disassembled
device for OOW.
-
Water damage.
-
Part burnt.
(Charging port, PBA, Battery and others)
-
Broken traces and others.
|
6
-
7
-
1. Wi
-
Fi Connection Problem
1) Symptom
-
Description
: Wi
-
Fi Connection Problem after Wi
-
Fi On.
No Connection to AP or frequent disconnection
2) Defect Decision Conditions
-
The phone shows Wi
-
Fi on without problem after rebooting.
But
It won’t connect to AP or will be disconnected automatically after connection.
Also
, It shows weak
Wi
-
Fi
signal bar than normal device.
-
Setting
→ Wi
-
Fi →
SCAN : Number of APs is less than normal device when searching AP
3) Repair Guide
-
Caution : Disconnect battery connector first when it shows.
6
-
7. Connectivity
(Wi
-
Fi)
* No charging sound
And no vibration
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited.
Water indicator tripped
USB charging port burnt
[Disassemble Jig]
CONFIDENTIAL
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited.
6
-
7
-
1. Wi
-
Fi Connection Problem
6
-
7. Connectivity
(Wi
-
Fi)
|
Image
|
Description
|
|
4.
Check Wi
-
Fi Function On
-
Enable Wi
-
Fi function
-
If it is ok, turn off the phone
|
|
[Attention]
Disconnect Battery
Connector
before next step
|
|
5. Check the LDS
Antenna
-
Crack on LDS Antenna
-
Change Rear
Assy
when you find defects
|
|
6. Check Antenna C
-
clip is damaged.
(ANT3000, ANT3004)
|
CONFIDENTIAL
|
Image
|
Description
|
|
7.
Check and change the series component
(C3021, L3023, L3002)
-
Crack
-
Open
-
Damaged or broken traces and others
|
|
7
-
1
.
Check and change
the series component
(C3034, C3033, C3030, C3005)
-
Crack
-
Open
-
Damaged or broken traces and others
|
|
8.
Check and change
t
he SAW filter
components
(F3000)
-
Crack
-
Open
-
Damaged or broken traces and others
|
|
8
-
1.
Check and change
t
he Band pass filter
(F3004)
-
Crack
-
Open
-
Damaged or broken traces and others
|
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited.
6
-
7
-
1. Wi
-
Fi Connection Problem
6
-
7. Connectivity
(Wi
-
Fi)
CONFIDENTIAL
|
Image
|
Description
|
|
9. Check and change the Wi
-
Fi IC(U3003)
-
Crack
-
Open
-
Damaged or broken traces and others
|
|
10.
If the device
is not working normally with
new component, exchange the Main
PBA
-
Crack
-
Open
-
Damaged or broken traces and others
|
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited.
6
-
7
-
1. Wi
-
Fi Connection Problem
6
-
7. Connectivity
(Wi
-
Fi)
CONFIDENTIAL
|
Image
|
Description
|
|
1. Check the charging notification sound
or vibration when connected to charger.
-
Should be no sound and no vibration.
-
The device keep 'No Power' status.
|
|
2. Disassemble the device.
-
Refer to
'Disassembly and assembly video
guide for Galaxy A13'
from the GSPN.
|
|
3. Check the disassembled
device for OOW.
-
Water damage.
-
Part burnt.
(Charging port, PBA, Battery and others)
-
Broken traces and others.
|
|
4.
Check GPS is working properly
-
Setting
-
enable Location function
|
|
[Attention]
Disconnect Battery Connector
before next
step
|
6
-
7
-
2. GPS Problem
6
-
7. Connectivity
(GPS)
1) Symptom
-
Description : Received GPS signal problem after GPS On.
2) Defect Decision Conditions
-
The phone shows GPS on without
problem
after rebooting.
But
It won’t receive GPS signal after GPS On.
Also
, it shows weak performance than normal device while driving or using map
3) Repair Guide
-
Caution : Disconnect battery connector first when it shows.
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited.
* No charging sound
And no vibration
Water indicator tripped
USB charging port burnt
[Disassemble Jig]
CONFIDENTIAL
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited.
6
-
7
-
2. GPS Problem
6
-
7. Connectivity
(GPS
)
|
Image
|
Description
|
|
5.
Check the LDS GPS
-
Crack on LDS pattern
-
Change Rear ant when you find defects
|
|
6. Check Antenna Clip is damaged.
(ANT3000, ANT3003)
|
|
7. Check the
Antenna Matching
component
(C3040, C3043, L3020, L3018, L3054)
-
Crack
-
Open
-
Damaged or broken traces and others
|
CONFIDENTIAL
|
Image
|
Description
|
|
8.
Check and change the
Filter or LNA/Bead or
Series/Shunt component
(C3045, F3001, L3016, L3011, U3000, L3009,
C3038, L3010, L3017, L3012)
-
Crack
-
Open
-
Damaged or broken traces and others
|
|
9. Check TCXO(OSC5000) change when you
find defects.
-
Crack
-
Open
-
Damaged or broken traces and others
|
|
10. Change Wi
-
Fi/GPS IC (U3003) and change
when you find defect.
|
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited.
6
-
7
-
2. GPS Problem
6
-
7. Connectivity
(GPS
)
CONFIDENTIAL
|
Image
|
Description
|
|
11.
If the device
is not working normally with
new component, exchange the
Main
PBA
-
Crack
-
Open
-
Damaged or broken traces and others
|
6
-
7.
Connectivity
(GPS
)
6
-
7
-
2. GPS Problem
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited.
CONFIDENTIAL
|
Image
|
Description
|
|
1. Check the charging notification sound
or vibration when connected to charger.
-
Should be no sound and no vibration.
-
The device keep 'No Power' status.
|
|
2.
Disassemble the device.
-
Refer to
'Disassembly and assembly video
guide for Galaxy A13'
from the GSPN.
|
|
3. Check the disassembled
device for OOW.
-
Water damage.
-
Part burnt.
(Charging port, PBA, Battery and others)
-
Broken traces and others.
|
6
-
7
-
3. NFC
Connection
Problem (A137F_EUR only)
1) Symptom
-
Description : NFC Connection Problem after NFC On.
No
recognition
tag or No operation on
card mode
2) Defect Decision Conditions
-
The phone shows Wi
-
Fi on without problem after rebooting.
-
But It won’t recognize Tag or will be not operated on
card mode
.
3) Repair Guide
-
Caution : Disconnect battery connector first when it shows.
6
-
7. Connectivity
(NFC
)
* No charging sound
And no vibration
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited.
Water indicator tripped
USB charging port burnt
[Disassemble Jig]
CONFIDENTIAL
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited.
6
-
7
-
3. NFC
Connection Problem (
A137F_EUR
only
)
6
-
7. Connectivity
(NFC
)
|
Image
|
Description
|
|
4.
Check NFC Function On
-
Enable Wi
-
Fi function
-
If it is ok, turn off the phone
|
|
[Attention]
Disconnect Battery Connector
before next step
|
|
5. Check the LDS
Antenna
-
Crack on LDS Antenna
-
Change Rear
ANT when
you find defects
|
|
6.
Check Antenna C
-
clip is damaged.
(ANT3001, ANT3002)
-
Change C
-
Clip when you find defects
|
CONFIDENTIAL
|
Image
|
Description
|
|
7
-
1. Check if CLK works normally at 26MHz
(NFC_CLK_26M (C3104/Inner Side))
If CLK does not work normally, there is a
problem with PMIC (U5004).
|
|
7
-
2.
Check and change
Tx
/Rx Path components
(C3097, C3100, C3096, C3107, C3095, C3102,
C3098, C3099, R3010, R3012, L3021, L3022)
-
Crack
-
Open
-
Damaged or broken traces and others
-
Change components when you find defects
|
|
7
-
3.
Check and change the power shunt cap
components
(C3084, C3087, C3012, C3013, C3094, C3093,
C3086, C3014, C3092)
-
Crack
-
Open
-
Damaged or broken traces and others
-
Change components when you find defects
|
|
7
-
4. Check and change the NFC IC(U3008)
-
Crack
-
Open
-
Damaged or broken traces and others
-
Change NFC IC when you find defects
|
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited.
6
-
7
-
3. NFC
Connection Problem (
A137F_EUR
only)
6
-
7. Connectivity
(NFC)
CONFIDENTIAL
|
Image
|
Description
|
|
8.
If the device
is not working normally with
new component, exchange the Main
PBA
-
Crack
-
Open
-
Damaged or broken traces and others
|
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited.
6
-
7
-
3. NFC
Connection Problem (
A137F_EUR
only)
6
-
7. Connectivity
(NFC)
CONFIDENTIAL
|
Image
|
Description
|
|
1.
Disassemble the device.
-
Refer to
'Disassembly and assembly video
guide for Galaxy A13'
from the GSPN.
|
|
[Attention]
2.
Disconnect Battery Connector at first
.
(SOC5000)
|
|
3. Check
Antenna Coaxial cable are OK.
Also, check cable condition.
-
Broken traces and others.
-
Little particles or dust which can disturb
connections.
|
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited.
6
-
8
-
1. NO
SVC
6
-
8. NO SVC
1) Symptom
-
Description : A prohibition mark shows on the right of the status bar instead of the antenna bars.
2) Defect Decision Conditions
-
The phone continues to show this prohibition mark after rebooting or turning on and off airplane
mode.
-
Other phones around the phone maintain the normal condition.
3) Repair Guide
-
Caution : Disconnect battery connector first when it shows.
No SVC Condition
cf. Normal Condition
[Disassemble Jig]
CONFIDENTIAL
6
-
8. NO SVC
6
-
8
-
1. NO SVC
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited.
|
Image
|
Description
|
|
4.
Check
Antenna Coaxial cable and FPCB
connector are OK.
-
Disassemble SUB
PBA
and check bottom
surface.
Also, check cable and FPCB condition.
-
Broken traces and others.
-
Little particles or dust which can disturb
connections.
|
|
5
-
1. Exchange the Coaxial cable with new one
and check the device is working normally.
|
|
5
-
2. If not, exchange the SUB
PBA
with new one and check the device.
|
CONFIDENTIAL
6
-
8. NO SVC
6
-
8
-
1. NO
SVC
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited.
|
Image
|
Description
|
|
6. Check Antenna Clip is damaged.
(ANT2001, ANT2002)
|
|
7. Check Main Antenna is damaged.
Check Sub Antenna is damaged.
|
CONFIDENTIAL
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited.
6
-
9
-
1. Abnormal USIM/SD
6
-
9. USIM, SD Card
1) Symptom
-
Description USIM or SD card is not recognized.
2) Defect Decision Conditions
-
Description :
The
changed SIM card or SD card is not recognized.
3) Repair Guide
-
Caution : Disconnect battery connector first when it shows.
|
Image
|
Description
|
|
1. Check the USIM Card or SD card
-
Check if there is any problem using
a normal SIM card
or SD card.
|
|
2.
Disassemble the device.
-
Refer to
'Disassembly and assembly video
guide for Galaxy A13'
from the GSPN.
|
|
[Attention]
3.
Disconnect Battery Connector at first
.
(SOC5000)
|
[Disassemble Jig]
CONFIDENTIAL
Confidential and proprietary
-
the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization
is
strictly prohibited.
6
-
9. USIM, SD Card
6
-
9
-
1. Abnormal USIM/SD
|
Image
|
Description
|
|
4.
Check the SIM/SD Socket for cracks or
damage.
If you see cracks or damage, replace the
SIM/SD
S
ockets.
|
|
5. Check the voltage of PBA
-
C5144
= 1.8 or 3.0V
-
C5149
= 1.8 or 3.0V
-
C5146
= 3.0V
|
|
6.
If the voltage checked is abnormal, r
eplace
the PBA with new one and check the device.
|